[Project-managers] Spam in the tickets -- again

[Yan Xu]

I recently used a ticket system at San Diego Supercomputer Center, see link

http://www.sdsc.edu/us/consulting/ticket.html

at the bottom of the ticket form, there is a spam control that requires user enter a code,

Spam protection (enter the text  below): 

It looks there is the way they tackle spam. 

Yan 

-----Original Message-----
From: project-managers-bounces at list.coin-or.org [mailto:project-managers-bounces at list.coin-or.org] On Behalf Of Ted Ralphs
Sent: Tuesday, March 13, 2007 11:22 AM
To: project-managers at list.coin-or.org
Subject: Re: [Project-managers] Spam in the tickets -- again

There is a plug-in that supports deleting either entire tickets or individual changes to tickets:

http://trac-hacks.org/wiki/TicketDeletePlugin

I will ask Matt or Laci to install it, though this still requires manual deletion. Googling "deleting SPAM from tickets in Trac," it seems this is a common problem that should be addressed in future versions of Trac.
 If you can figure out what account posted the SPAM, perhaps you can disable it. We have been talking about a more secure method of creating user accounts. I'll put it on the agenda for the TLC meeting this afternoon.

Cheers,

Ted
--
Dr. Ted Ralphs
Associate Professor
Industrial and Systems Engineering
Lehigh University
(610)758-4784
tkralphs at lehigh.edu
www.lehigh.edu/~tkr2
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